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The AI agent team for ecommerce

It doesn't help with the work. It does the work.

Zipchat deploys a coordinated team of AI agents. The sale gets closed, the ticket gets resolved, the cart comes back, the product question gets answered. Website, WhatsApp, Instagram, and email, in any language.

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From $49/month · 7-day free trial · 30-day money-back guarantee · Setup in 2 minutes From $49/mo · 7-day trial · 30-day guarantee

GDPR & AI Act compliant 4.8 on Shopify 4.8 on G2 4.8 on Capterra 4.8 on Software Advice

Helping stores answer faster, sell more, and support better

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One orchestrator runs them all: a seller, a support rep, a cart recovery marketer, a product expert, a search specialist. You hire once, it manages the rest. Compare pricing.

Meet your new team

Specialists for every job in your store. One orchestrator managing all of them. Zero management overhead for you.

The seller

Recommends products, answers pre-sale questions, and upsells in the flow of conversation. The browser checks out.

The support rep

Resolves 97% of support: order tracking, shipping, sizing, returns guidance, FAQs. The ticket never reaches your inbox.

The cart recovery marketer

Re-engages shoppers who left, on WhatsApp where open rates beat email. The cart comes back as an order.

The product expert

Answers AI product questions right where shoppers hesitate. The doubt dies on the product page.

The search specialist

Replaces your store search with agentic search that understands what shoppers mean. The search ends in add-to-cart.

The operator

Agentic Skills: pick from an 80+ skills library, and every skill you add is a new ability for the whole team. The task completes in the tools you already use.

The orchestrator

One orchestrator. Zero chaos.

Every conversation is read, routed, and resolved by the right specialist. Automatically.

You never assign, escalate, or babysit. The orchestrator manages the team, the team handles the customers.

Teams like yours, results like these

Real stores, real revenue attributed to the AI team

100k€+/m
From the AI team
Tropicfeel Clothing & Fashion
$1m+/m
From the AI team
Burger Motorsport Automotive
10x
Return on investment
Shelly Electronics & gadgets

Get results like these on your store

7-day free trial · 30-day money-back guarantee
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Hiring a team has never taken 2 minutes

my-website.com
Products
Policies
Blog
FAQ
Custom instructions
What sizes do you have in the blue t-shirt?
The blue hoodie comes in S, M, L, and XL.
Want me to check stock for your size?
Add correction
Add some cool emojis
The blue t-shirt 👕 comes in S, M, L, and XL.
Want me to check stock for your size? 😃
Correction added
Website chat
WhatsApp
Email
Instagram
Messenger
Agentic search
The shift report

The report you'll read tomorrow morning

Every job your team completes is logged, attributed, and readable.

  • Zipchat dashboard. A live view of every conversation, sale, and recovery.
  • Zipchat reports. Recaps like this one, delivered to you.
  • Conversations API. Pipe every conversation into Claude, ChatGPT, or your own stack and run any analysis you want.
Touchpoints

One team. Every customer touchpoint.

Your agents work wherever your customers are, without juggling tools or headcount.

Website chat
On-site AI that guides and converts.
See in action
WhatsApp
1:1 chats that sell and recover.
See in action
Emails
Automated replies that sound human.
See in action
Instagram
DMs that answer and sell.
See in action
Messenger
Chats that turn replies into orders.
See in action
Agentic search
AI search that finds the perfect match.
See in action
The payroll math

What would this team cost in salaries?

Six roles, six salaries, six people to hire and keep. Or one subscription that covers the same jobs.

Hiring the human way

  • Support rep $3,500
  • Seller $3,000
  • Cart recovery marketer $5,500
  • Product expert $4,500
  • Search specialist $5,000
  • Operator $6,000
Monthly payroll $27,500

Typical US salaries, rounded

One Zipchat subscription

From $49/month

  • Works 24/7
  • Any language
  • No sick days
  • No training time
  • No churn
Start free trial

7-day free trial · 30-day money-back guarantee

Frequently asked questions

What work does it take off my plate?

Pre-sale questions, support tickets, abandoned carts, product page doubts, and store search. The team closes the sale, resolves the order issue, recovers the cart, and answers the sizing question. You step in only when a conversation needs a human.

What if it gives a customer a wrong answer?

You review real answers before going live and correct anything off; the team learns from every fix. After launch, every conversation is logged and readable in the dashboard, and you can add corrections at any time. When a conversation needs a human, it hands off with full context.

How is this different from a chatbot?

A chatbot answers questions and stops there. This team sells, recovers carts, answers product page questions, runs your store search, and acts inside connected tools.

Do I manage each agent separately?

No. One setup and one knowledge base cover the whole team. The orchestrator reads every conversation and routes it to the right specialist automatically.

How long does setup take?

2 minutes to install, no coding. The team auto-trains on your store, products, and docs, and you can go live the same day.

What languages does it support?

Any language. The team detects the customer's language and replies in it from the first message, with no setup on your end.

What happens when a customer needs a human?

The full conversation is forwarded to your team with context, in one click. The customer never repeats themselves, and your team sees everything discussed so far.

Can it take actions, or only answer?

Both. Natively it tracks orders, creates discount codes, captures leads, and hands off to humans. With Agentic Skills it acts inside any tool you connect.

Is it worth the price for a small store?

Plans start at $49/month with a 7-day free trial and a 30-day money-back guarantee. Cancel anytime. One subscription covers work that would otherwise need several roles.

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