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Zipchat use cases for ecommerce brands

One AI agent for the entire shopping journey. It sells, it supports, and it tells you what your customers want.

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7-day free trial · Live in under 30 minutes

GDPR & AI Act compliant 4.9 on Shopify 4.8 on G2

Trusted by 2,500+ ecommerce brands

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One agent, three jobs

  • Increase sales

    Answers doubts, recommends and recovers carts on search, product pages, chat and WhatsApp.

    16.4%average chat-to-sale conversion

    See how it sells

  • Automate support

    Tracks orders, handles returns* and hands over inside your helpdesk.

    Under 3%escalated to a human

    See how it supports

  • Customer insights

    Objections, demand gaps and attributed revenue, in a dashboard, a report, an API and your own AI.

    API and MCPin every plan

    See the insights

* With an Agentic Skill connected to your tools.

One agent with one memory of each customer, across every step.

  1. Discovers

    Increase sales

  2. Searches

    Increase sales

  3. Evaluates

    Increase sales

  4. Decides

    Increase sales

  5. Leaves

    Increase sales

  6. Has bought

    Automate support

  7. Comes back

    Increase sales

  8. Acts

    Automate support
Customer insights Learns from every step.
How the agent is built How it works Compare alternatives