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Zipchat shows AI-generated product questions on every product page. Shoppers tap, get an instant answer, and buy.
No code · Live in under an hour · Works on every product page
AI product questions are clickable questions Zipchat shows on your product pages. Each one is generated from that product's content. A shopper taps one, the AI answers in chat, then recommends the right product. No code, no app for the shopper to learn.
It turns the chat from something a shopper has to open into something the page offers first, on the page where buying decisions happen.
They leave because a doubt went unanswered. Sizing, materials, returns, shipping: the answer exists, but the shopper won't dig for it.
The shopper hesitates, opens a new tab, and compares somewhere else.
The doubt is resolved on the spot and the AI suggests the next step toward checkout.
The same product Q&A flow, on any catalog: questions appear, the shopper taps, the AI answers and sells.
This runs on your own catalog, with your own products
Install it, open a product page, and watch the questions appear.
This is not a deflection widget. Every answer ends with a step toward the order.
The doubt is on the page already, so nobody has to phrase it or hunt for a contact form.
The question lands in the conversation pre-filled, and the AI answers from your store's content.
The reply resolves the doubt and offers a next step: the right size, a matching product, an add to cart.
From there it is a full Zipchat conversation. The same AI can recommend products and take agentic AI actions, like checking an order or starting a return.
Let the AI write the questions from each page, or set one list yourself and show it everywhere.
Questions written from each product page, no input from you.
One fixed list, written by you, shown on every product page.
Both modes open the same conversation: tap, answer, next step.
The questions widget installs separately from the chat widget and is managed under Channels in your dashboard.
On Shopify, add the Theme App Block. On any other platform, paste one HTML tag.
Let Zipchat write questions from each page, or set your own list once.
Colors, border radius, fonts, section title, custom CSS if you want it.
Shoppers start tapping, and every tap opens a selling conversation.
The same shopper moments, side by side.
| Moment | With AI product questions | Without |
|---|---|---|
| First doubt | Questions appear on the page before the shopper has to think of them | The shopper has to notice the chat bubble and type from scratch |
| Sizing question | Tap, instant answer, the right size added to cart | Guess, order two sizes, return one |
| Returns policy | Answered in the chat in seconds | Buried behind a footer link the shopper never opens |
| New product launch | Questions generate from the page on its first visit | FAQ copy written by hand for every page |
| At 2am | The AI answers and keeps selling | The doubt waits until morning. The shopper doesn't. |
| After the answer | The AI recommends the right product or variant next | The shopper leaves to compare somewhere else |
Style it once and it reads like part of your theme, not a third-party widget.
AI product questions ship with every plan, starting with Starter at $49 per month. Badge removal follows your plan's branding settings. See pricing for the current plans.
Sounds like your store?
Try it on your catalog for 7 days, with a 30-day money-back guarantee behind it.
No. In AI-generated mode, Zipchat reads each product page and writes the questions for you. They are cached per page and refreshed every 7 days, so they stay current as your content changes. If you want full control, switch to static mode and set your own list.
Yes. Shopify stores install a Theme App Block. Every other platform adds one HTML tag to the product page template. Setup is the same from there: pick a mode, style the questions, go live.
The questions widget installs separately from the main chat widget, and AI-generated questions are cached per page rather than generated on every visit. A brand-new page generates its questions on the first visit and shows a loading state while it does.
Yes. Show 2 to 6 questions per page, on mobile, desktop, or both. You can style the section title and the question pills, including colors, border radius, font size, and weight, or go further with custom CSS.
AI product questions are included in every Zipchat plan, starting with the Starter plan at $49 per month. Every plan comes with a 7-day free trial and is covered by a 30-day money-back guarantee.
Static mode is fully localizable, so you control the exact wording for every market you sell in. AI-generated questions are created from each product page's own content.
Yes, on plans that include branding removal. The badge setting lives with the rest of the questions widget configuration in your dashboard, under Channels.
