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Agentic AI Search

Your customers describe, Zipchat finds

Zipchat's agentic AI search understands what shoppers mean, not what they type. Right products, every search, in any language.

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7-day free trial · Setup in 2 minutes · 30-day money-back guarantee

GDPR & AI Act compliant 4.8 on Shopify 4.8 on G2 4.8 on Capterra 4.8 on Software Advice
Standard search returns 0 results for this query.
85% fewer "no results" pages
3x higher conversion vs standard search bar
89% of searches end with at least one product click

Trusted by brands worldwide

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What is agentic AI search?

Agentic AI search is site search that understands intent instead of matching keywords. Zipchat reads your catalog, product pages, and policies, interprets what the shopper means, and returns the right products even when the words don't match. When nothing matches, the AI opens a conversation and recovers the sale instead of showing an empty page.

Two ways to use it

One search engine, two surfaces

Answers inside the conversation

The AI searches your whole catalog and pages semantically, then recommends. Same engine on website chat, WhatsApp, Instagram DM, Messenger, and email.

Replace your store's search bar with AI

A click on your search bar opens a full-screen AI overlay. Up to 12 matched products and 6 relevant pages, ranked by intent. No re-tagging, no synonym tables.

How it works

How agentic AI search works

1

Connect your store

Zipchat reads your catalog, product pages, blog posts, and policies. Setup runs automatically, no restructure or re-tag.

2

Customer searches

A customer clicks your search bar or opens the chat. Every query goes through the agentic engine first: keyword, natural language, image, or voice note.

3

Intent-matched results, instantly

Zipchat returns what the customer meant, not what they typed. If nothing matches, the AI opens and continues the conversation.

Connect your store
The difference

What standard search cannot do

Keyword search requires customers to guess the right words. Agentic search understands what they mean.

Customer query Zipchat agentic search Standard search
"running shoes under $100 for desert trails" Matched products by price, use case, and terrain No results (keyword mismatch)
"gift for someone who likes fishing" Semantic match across catalog No results
"something like CeraVe for dry skin" Finds alternatives by category and attributes No results (brand not in catalog)
No match found AI opens, conversation continues, sale is recoverable Empty page, customer leaves
Customer searches in French on an English store Full cross-language semantic matching No results or wrong results
Customer sends a photo Visual search, finds similar products Not supported
Customer sends a voice note Transcribed and searched in real time Not supported
Customer wants a discount AI can create and apply a discount on the spot Shows nothing

See it run on your own catalog

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Multimodal

Agentic search works in any format, on any channel

Photo Voice note "something for desert trails"
Website chat WhatsApp Instagram DM Messenger Email

A photo, a voice note, or a sentence: the same engine answers wherever Zipchat is deployed.

No dead ends

When search finds nothing, AI picks up the conversation

Standard search shows an empty page. Zipchat starts a conversation, suggests alternatives, can create a discount, or hands off to a human.

Desktop

AI inside the overlay

The customer continues without leaving the search.

Mobile

Full chat with the query pre-filled

The conversation picks up exactly where search left off.

Multilingual

Any language, same accuracy

A customer searching in French on an English catalog still gets accurate results. The AI replies in their language automatically, with no localization setup.

Honest fit

Is this right for your store?

Good fit

Right fit if

  • Shoppers use your search bar and too many searches end on a "no results" page
  • Your catalog is broad enough that shoppers describe what they want instead of naming it
  • You sell to customers who browse in more than one language
  • You run paid traffic and want search to sell, not filter
Not for you

Not the right fit if

  • You sell one or two products and nobody uses search
  • Your search traffic is near zero and chat is not deployed

Included in every plan, starting with Starter at $49 per month.

Sounds like your store?

Try it on your catalog for 7 days, with a 30-day money-back guarantee behind it.

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FAQ

Frequently asked questions

How is Zipchat Agentic AI Search different from Algolia, Doofinder, or Constructor?

Traditional search tools return a list of products and stop there. Zipchat combines agentic search with a full AI conversation layer. When search doesn't find a match, the AI continues the conversation, answers follow-up questions, creates discount codes, checks order status, and guides the customer toward a purchase. No standalone search tool does this.

Does the merchant need to re-tag or re-optimize their product catalog?

No. Zipchat reads your existing product pages and catalog data as-is. There are no synonym tables to build, no boosting rules to configure, and no manual tagging required.

Does this replace my store's existing search bar or run alongside it?

It replaces the behavior, not the visual element. Your search bar stays visible. When a customer clicks it, Zipchat intercepts the action and opens a full-screen search overlay instead of the native search results page.

How fast does the catalog update when I add or change products?

For Shopify stores, product changes trigger a re-index within one hour. All stores also run automatic daily or weekly syncs to keep the catalog current.

What happens when there are genuinely no matching products?

The overlay displays a customizable "no results" message and automatically opens the AI chat after two seconds, with the customer's query pre-filled. The AI can suggest alternatives, answer questions, or escalate to a human agent.

Does this work for large product catalogs?

Yes. The agentic search engine scales with catalog size. Indexing runs in the background and does not affect the live store experience.

Is Zipchat's search multilingual?

Yes. Customers can search in their own language even if the catalog is written in a different language. Zipchat's semantic engine handles cross-lingual matching automatically, and the AI replies in the customer's language.

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