By industry
Customer stories
See how our clients are using Zipchat and the awesome benefits it's bringing to their businesses!
Native integrations for the major ecommerce platforms, plus custom integrations via API or webhook for any storefront, headless setup, or backend system.
Six ecommerce platforms with first-class, one-click integrations. Catalog, orders, and customer data sync without manual setup.
One-click install. Auto-syncs catalog, orders, and customer data.
Native plugin with full WordPress and WooCommerce data sync.
Embedded app with stencil theme support and Storefront API access.
Direct integration with Magento 2 catalog, orders, and customer accounts.
Module install with automated product feed and order sync.
Native app with Wix eCommerce catalog and CRM data sync.
Zipchat connects to anything via API or webhook. Headless storefronts, custom builds, B2B portals, marketplaces, and proprietary commerce platforms all integrate the same way.
Bring your data sources — catalog, orders, customer profiles, knowledge bases, ticketing systems — and the AI agent works across them. Custom Tools fire any action your platform's API exposes, from chat or any channel you operate.
Native integrations install in under one minute on all six supported platforms. The Zipchat widget renders on your storefront immediately after the install completes, and the AI starts indexing your catalog within a few minutes. Full configuration of brand tone, escalation rules, proactive triggers, and channel pairing typically takes 2 to 4 hours. Most stores ship Zipchat to live traffic within a single afternoon.
Zipchat reads your product catalog, customer records, order data, and policy pages directly from your platform of choice via its official API. It never copies the data into a separate database — every query runs in real time against the source system. For custom integrations, you pick which data sources to expose (catalog, orders, customer profiles, knowledge bases, ticketing systems) and the AI agent works across them.
Yes. Zipchat handles multi-store, multi-region, and multi-brand setups on every supported platform. Each store can run its own knowledge base, brand tone, and channel mix while sharing operational settings at the org level. Shopify Plus, WooCommerce multisite, BigCommerce Enterprise, Magento Commerce, and headless multi-storefront setups are all supported.
Yes. Headless storefronts use the same Admin API connection plus a JavaScript snippet for the front-end widget. The AI gets full catalog and order awareness because the connection runs at the Admin layer, not the storefront layer. Hydrogen, Next.js Commerce, custom React storefronts, and any front-end that consumes a Storefront API are all supported.
Zipchat is SOC 2 Type II certified and GDPR compliant. Customer data is encrypted in transit and at rest. EU and US data residency are both available on request. Custom integrations can run inside your VPC for stricter compliance requirements. PII redaction, audit logs, and SSO are available on Enterprise plans.
Yes. Zipchat connects to anything via API or webhook. Custom platforms, headless builds, B2B portals, marketplaces, and proprietary commerce systems all integrate the same way. The Zipchat solutions team scopes the integration with you, defines the data sources and Custom Tools, and ships a working setup in 1 to 4 weeks depending on complexity. Talk to us about your stack.
Native installs ship in minutes. Custom integrations ship in days. Either way, the AI agent runs across website chat, WhatsApp, Instagram, Messenger, and email from one knowledge base.
