Conversational AI chatbot for your online store
75%+ of shoppers want instant help while browsing. Turn "just looking" into "I'll take it" with AI that never sleeps.
Why a website chat AI? Why now?
24/7 engagement
Zero wait time
Scales infinitely
Fast to Train, Faster to Deploy. No-Code.
AI website chat automation
Proactive visitor outreach
Contextual shopping help
Smart product discovery
Intelligent escalation
Enjoy a complimentary setup onboarding call with our team
Results that speak for themselves
84%
open rate
39%
reply rate
22%
purchase rate
16%
Chat to Sale Conversion Rate
3
Stores Connected
8%
Chats to sales
18+
Languages
Great AI chat and amazing support. Thanks ZipChat!
16%
Chat to Sale Conversion Rate
200+
Chat Orders/m
100k€+
From the Chat
Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.
$1m+
From the AI Chatbot
7%
Chats to sales
1,000s
Sales
21,000+
Chats Automated
Scale revenue & support without scaling headcount
- Personalized greetings based on visitor behavior
- Trigger at high-intent moments: cart page, exit intent, time on site
- Instant answers from complete catalog knowledge
- Smart product recommendations from browsing patterns
- Natural email capture through conversation
Start on your site. Continue anywhere.
Data and Analytics
Customer questions
Detail insights
Problem resolution
Conversion attribution
Customer service integration
AI handles volume, humans add value
- AI resolves 94% of routine questions—shipping, returns, sizing
- Humans focus on complex issues and high-value sales
- Seamless escalation with full context
Unified team dashboard
- Monitor all conversations with real-time visitor context
- See pages they view during conversations
- Track which conversations drive sales
See what clients say about us
We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!
We have tried almost 10 AI chatbots. Most of them were really bad. Tried Zipchat and are really happy with it. Support is good, answers are good, customers are happy.
We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!
This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!
Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!
Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.
Frequently asked questiosn
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