Yes. This drop-in filter fits the 2019+ M340i with the B58 engine and sits in your factory airbox.
BMS Drop-In Performance Air Filter for B48/B58 BMW 230i, M240i, 330i, M340i, 430i, M440i & Z4$59.00
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Example conversation
The short version
Is Zipchat a good Shopify Inbox alternative?
Yes, for ecommerce brands whose customers also write on WhatsApp, Instagram or email. Zipchat is one agent on every channel, with one memory per customer, and it recovers abandoned carts on WhatsApp.
Pick Zipchat: when customers write beyond the storefront
The difference: Shopify Inbox answers on the storefront, Zipchat follows the customer everywhere
Shopify Inbox gives every Shopify merchant a free AI sales associate on the storefront chat.
Whole journeyPart of the journey
Shopify InboxZipchat
Storefront onlyEvery channel
One AI agent
Zipchat covers every step of the customer journey
8/8Zipchat
1/8Shopify Inbox, plus 2 partial
ZipchatShopify Inbox
ZipchatShopify Inbox
1DiscoversSocial mediaZipchat, covered: Comments and DMsShopify Inbox, not found: Not found
2SearchesSite searchZipchat, covered: Answers in search barShopify Inbox, not found: Not found
Zipchat compared with Shopify Inbox, short version
Topic
Shopify Inbox
Zipchat
Designed for
Every Shopify merchant
Ecommerce brands
How it is built
Storefront chat, AI added
Agent first
Pricing model
Free
One plan price
Channels with AI
Storefront chat
Chat, WhatsApp, social, email
Memory across channels
Not found
One per customer
Platforms
Shopify only
Seven ecommerce platforms
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Every channel
The channels beyond your storefront
Reaches shoppers on WhatsApp
Cart recovery with the product and a checkout button.
Burger MotorsportsBusiness account
Marco left the drop-in filter in his cart
Hi Marco, you left the drop-in filter in your cart. It is $59.00.10:42
Complete checkout
Got it, ordering the filter.10:44
Example conversation
Answers Instagram DMs
Fitment questions get an answer in the app.
Burger Motorsportsburger_tuning
10:42
Will the drop-in filter fit my M340i?Seen
Yes. It fits the B48 and B58 BMW 230i, M240i, 330i, M340i, 430i, M440i and Z4.
Message…
Example conversation
Answers email in the thread
Tracking questions get a reply with the link.
Tracking numberInbox
MMarco <marco@example.com> to sales@burgertuning.com Mon 18:40
Hi, can you send the tracking number for order 4821?
Burger Motorsports <sales@burgertuning.com> to marco@example.com Mon 18:41
Hi Marco,
Order 4821 has shipped. Here is your tracking link:
Track your order
Burger Motorsports customer care
Sent · 18:41
Example conversation
Answers comments on posts
Replies in public or in a DM.
burger_tuning Sponsored
Shop now
2,418 likes
burger_tuning Drop-in performance air filter for the B48 and B58 BMW. Washable and reusable.
View all 2 comments
M
marco.m340 Does it fit an M340i?
4mReplyReplied
burger_tuning Yes, it fits the 2019+ M340i with the B58 engine.
1mReply
B
b58_dan Price?
2mReplyReplied · DM
burger_tuning Sent you the details in a DM.
1mReply
Example conversation
Still answers in website chat
Product advice with real products and prices.
Burger Motorsports AIOnline
For my M340i, is the drop-in filter or the intake better?
The drop-in filter is the easy swap at $59.00. The Competition Cold Air Intake is the bigger upgrade.
BMS Drop-In Performance Air Filter for B48/B58 BMW 230i, M240i, 330i, M340i, 430i, M440i & Z4$59.00BMS B58 BMW M240i M340i M440i Competition Cold Air Intake for Pure 900 Turbo$559.00
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Example conversation
Want to see how Zipchat looks on your site?
Enter your website URL and see real conversations with your products.
Shopify Inbox is free. These are the documented gaps, each with its dated source.
Documented gaps of the storefront AI
Gap
Evidence
Shoppers on WhatsApp, Instagram, Messenger and email
No AI on these channels is documented (checked October 2026). Merchants asked for them in reviews dated 27 August 2026 (WhatsApp, Messenger, Instagram) and 22 September 2026 (email).
Cart recovery on another channel
Not documented. The Inbox agent answers on the storefront (checked October 2026).
Alerts and stepping into an active AI chat
Merchants asked for these in reviews dated 16 July and 19 September 2026. Shopify replied on 20 September 2026 that shoppers can connect to staff after each message.
Chat history export
Shopify replied on 8 June 2026 that Inbox does not currently offer a way to export chat history.
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Pricing
Start at $64 a month, billed annually. Move to a fixed price when you grow.
Unlimited team members. 30-day money-back guarantee.
Switch
Switch in four steps
1
Start the free trial
2
Connect your ecommerce platform
3
The AI reads your site
4
Go live in under 30 minutes
FAQ
Frequently asked questions
Shopify Inbox vs Zipchat: which is better for Shopify brands?
It depends on where your customers write. Shopify Inbox is free and built into Shopify, so it is a natural start on the storefront. Zipchat adds one AI agent on WhatsApp, Instagram, Messenger and email, with one memory per customer.
Is Shopify Inbox free?
Yes. Shopify lists Shopify Inbox as a free app for Shopify merchants. Zipchat is a paid plan from $64 a month billed annually, after a 7-day free trial. See Zipchat pricing.
What are the best Shopify Inbox alternatives?
Zipchat for one AI agent on every channel. Tidio offers live chat and Flows, and Chatty and Rep AI are Shopify chat agents. Gorgias suits ticket queues.
Does Shopify Inbox work on WhatsApp or Instagram?
Not documented. We found no AI on WhatsApp, Instagram, Messenger or social channels in its public pages (checked October 2026). Merchants have asked for these channels in reviews. Zipchat runs on all of them.
Can my team take over a conversation from Zipchat's AI?
Yes. Your agents take over from the Zipchat inbox in manual reply mode at any time. Draft mode lets your team approve each AI reply before it goes out, on the channels that support it.
Does Zipchat work on WooCommerce and Magento?
Yes. Zipchat supports Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Salesforce Commerce Cloud and Wix. It reads each brand's catalog, and automated cart recovery runs on Shopify.
Is Zipchat free to use?
No. Test Zipchat with the 7-day free trial, then pick a plan from $64 a month billed annually. Team members are unlimited, so you pay no per-seat fees.
How long does it take to switch from Shopify Inbox to Zipchat?
Zipchat is live in under 30 minutes. Sign up, link your ecommerce platform, and the AI reads your catalog and site. Your team keeps working in the Zipchat inbox.
Does Zipchat reply in my customers' language?
Yes, automatically. A shopper who writes in French gets French back, with no language setup on your side.
Last checked October 2026
Full comparison
Zipchat in one sentence
Zipchat is an AI agent for ecommerce brands: one agent, with one memory of each customer, that sells and supports on every channel.
The customer journey, step by step, Zipchat and Shopify Inbox
Step
Zipchat
Shopify Inbox
1Discovers
Covered: Answers comments and DMs on social.
Not foundNo social channels documented (checked October 2026)
2Searches
Covered: Answers intent in your site search bar.
Not foundNot documented (checked October 2026)
3Evaluates
Covered: Answers questions on the product page.
PartialThe Inbox agent answers questions about products, shipping, returns, sizing and policies of the online store
4Decides
Covered: Recommends products in chat.
CoveredAn AI sales associate for the online store, per its Shopify App Store listing
5Leaves
Covered: Recovers the cart on WhatsApp.
Not foundNo outbound or WhatsApp channel documented (checked October 2026)
6Has bought
Covered: Tracks orders. Handles returns and exchanges*.
Not foundNot documented (checked October 2026)
7Comes back
Covered: Remembers the customer on every channel.
PartialPersonalizes product recommendations from preferences, sizes and purchase history. Customers with an active Shop session get personalized recommendations without signing in
8Acts
Covered: Acts in your tools. Agentic Skills for any tool with an API.
Not foundNo external integrations documented: the listing shows Shopify Admin and the Online Store
Covered: Answers comments and DMs on Instagram and Messenger.
Not listedas an AI channel in the pages we read (checked October 2026)
2Website
Covered: AI agent in your website chat, search bar and product pages.
CoveredAI sales associate in the storefront chat
3WhatsApp
Covered: Chat and cart recovery on WhatsApp.
Not listedas an AI channel in the pages we read (checked October 2026)
4Email
Covered: Replies to support email in the same thread.
Not listedas an AI channel in the pages we read (checked October 2026). The listing names an Email chat feature
5Support
Covered: Tracks orders, answers after-sales, hands over to your team.
PartialShopify says shoppers can connect to staff after any message
6Memory
Covered: One memory per customer on every channel.
Not foundin Shopify Inbox's public docs (checked October 2026)
Channels as listed on the pages we read. "Not listed" or "Not found" does not mean Shopify Inbox lacks it.
Full results table
What Shopify Inbox publishes compared with what Zipchat publishes
Metric
What Shopify Inbox publishes
What Zipchat publishes
Automation
Not published
97%+ handled by the AI, under 3% escalate
Sales
Not published
16.4%+ of AI conversations convert into sales, on average across channels
Best case
Not published
Up to 37.8% in chat, one supplement brand
WhatsApp cart recovery
Not found in public docs (checked October 2026)
13% to 39% purchase rate
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Shopify Inbox publishes no accuracy or conversion benchmark (checked October 2026). Every figure here is a vendor's own published claim. Each vendor defines resolution differently.
Full side by side table: Shopify Inbox and Zipchat
Zipchat compared with Shopify Inbox
Topic
Shopify InboxShopify Inbox
ZipchatBuilt for ecommerceOne AI agent
Designed for
Every Shopify merchant
Ecommerce brands that want one agent for sales and support
How it is built
Chat built into the Shopify storefront, with an AI sales associate added
Agent first, deployed on every channel, ecommerce only
Pricing model
Free
Per reply, set by the plan. Unlimited at a fixed price
Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Salesforce Commerce Cloud and Wix
PDP questions
Answers questions in the storefront chat (partial)
Yes, where you install it
AI Search
Not found in public docs (checked October 2026)
Yes, in the site search bar
WhatsApp cart recovery
Not found in public docs (checked October 2026)
Yes, 13% to 39% purchase rate
Shared memory across channels
Not found in public docs (checked October 2026)
Yes, one memory per customer
Custom actions
Not found in public docs (checked October 2026)
Agentic Skills for any tool with an API
Setup
Not published
Live in under 30 minutes
Shopify App Store rating
4.6/5 (5,805 reviews)
5.0/5
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"Not found in public docs (checked October 2026)" means the sources we read do not say. It does not mean Shopify Inbox lacks it.
How shoppers start a chat in Shopify Inbox
Chat start modes
Mode
What Shopify says
Name and email
Shoppers can start a chat with a name and email instead of signing in (Shopify review replies, 16 August 2026)
Anonymous
The AI still answers anonymous visitors (Shopify review reply, 25 August 2026)
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Price assumptions and notes
Shopify Inbox is free. Zipchat plans start at $64 a month billed annually, after a 7-day free trial.
Review dates are the dates shown on the Shopify App Store review page. Replies marked Shopify come from the app developer.
Prices checked October 2026.
How the positioning map was drawn
Horizontal axis: Storefront only to Every channel. Vertical axis: Part of the journey to Whole journey. Zipchat's own positioning. Shopify Inbox is the chat built into the Shopify storefront. The vertical position follows the journey table: steps covered, with partial steps counted as half.
Zipchat plans compared
The five Zipchat plans compared
Plan
Price a month
Billed annually
Replies a month
Extra replies
Starter
$80
$64 a month
750
$49 per 250
Pro
$300
$240 a month
3,000
$49 per 250
Scale
$600
$480 a month
6,000
$49 per 250
Scale Plus
$1,200
$960 a month
14,000
$49 per 500
Unlimited
from $2,100
Fixed price, rate locked for 12 months
Unlimited
No overage
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Every plan includes all channels, all languages and unlimited team members, with a 30-day money-back guarantee. Annual billing saves 20%. See Zipchat pricing.
Footnotes and notes
* Tracking orders is built in on Shopify. Returns, exchanges and order edits need an Agentic Skill connected to your tools.
The Inbox agent answers product questions in the storefront chat.
Not found in Shopify Inbox's public docs (checked October 2026).
Shop identity and purchase history personalize recommendations; memory across channels not found.
Not found in Shopify Inbox's public docs (checked October 2026).
What is the best Shopify Inbox alternative for ecommerce?
For Shopify brands whose customers write beyond the storefront, the best Shopify Inbox alternative is Zipchat. Tidio, Chatty, Rep AI and Gorgias follow, with one neutral line each.
1
Zipchat
One AI agent for sales and support on every channel, built only for ecommerce.
Best for: Shopify brands that want one agent from search to repeat order
