Hi, if my laptop does not fit the Blue Square, can I send it back?
AI platform
Why Zipchat: the AI platform How it works
See Zipchat on your own store Free store previewWorks with
All integrationsManifest AI alternative
One AI agent that sells and supports across search, product pages, chat, WhatsApp, email and social, at a price you can see.
7-day free trial · Live in under 30 minutes

Leather Laptop Backpack 14" Blue Square
€360.00VAT included
Colour: burgundy
Add to cartGot a question? Ask Piquadro
Description
Shipping and delivery
Returns
Example conversation
Yes, for ecommerce brands that want public plan prices, any-API actions through Agentic Skills and one product for sales and support, live in under 30 minutes.
Manifest AI's homepage headline is "AI Agents to Automate Support & Marketing" (homepage, checked October 2026).
8/8Zipchat
5/8Manifest AI, plus 3 partial
Filled: covered. Half: partial. Empty: not found.
16.4%+
of AI conversations convert into sales
Under 3%
of conversations go to a human
5.0/5
on the Shopify App Store
Competitor figures are their own claims, in their own units. Details in Full comparison
The agent checks eligibility, then books the exchange in your returns platform.*
* With an Agentic Skill connected to your tools.
Example conversation
The backpack a shopper asked about in chat follows her to WhatsApp.
Example conversation
The only AI agent trained on real sales conversations held by real sales reps and shop assistants.
For a 14-inch laptop in leather, the Blue Square is €360.00, with Shock Absorber padding. Where will you carry it most?
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leather backpack 14
For a 14-inch laptop in leather, the Blue Square is €360.00, with Shock Absorber padding. Where will you carry it most?
PiquadroWhere will you carry it most?
Office days
Flights and trains
University
Client meetings
Example search
A shopper asks about her iPad and gets the answer beside Add to cart.

Leather Laptop Backpack 14" Blue Square
€360.00VAT included
Colour: burgundy
Add to cartGot a question? Ask Piquadro
Description
Shipping and delivery
Returns
Example conversation
| Topic | Manifest AI | Zipchat |
|---|---|---|
| Designed for | Ecommerce support and marketing | Ecommerce sales and support |
| How it is built | Agent platform from BIK team | Agent first, ecommerce only |
| Pricing model | From $500/month, quoted on call | Public plans, replies per plan |
| Channels with AI | Chat, email, Instagram, WhatsApp | Chat, WhatsApp, social, email |
| Memory across channels | Returning-customer greetings | One memory per customer |
| Setup | About two weeks (vendor) | Under 30 minutes |
Two backpacks and two prices in one website chat answer.
Example conversation
A WhatsApp message with the backpack, its price and a checkout button.
Example conversation
Trained on real ecommerce support conversations held by real support agents.
Returning the Blue SquareInbox
Hi, if my laptop does not fit the Blue Square, can I send it back?
Hi Elena,
Yes. You have 30 days to return it. Shipping is also free on orders above €100.00.
Sent · 11:24
Example conversation
A shopper asks if her order left and gets a tracking button.
Example conversation
A public reply for one comment, a DM for the price.
Shop now piquadro Blue Square. A leather backpack for your 14-inch laptop, with room for an iPad.
View all 2 commentselena.viaggia Is it real leather?
piquadro Yes, leather outside, with a polyester lining inside.
luisa_m What does it cost?
piquadro Just sent you the price by DM.
Example conversation
Want to see how Zipchat looks on your site?
Enter your website URL and see real conversations with your products.
Manifest AI quotes on a call. Zipchat publishes every plan.
| Topic | Manifest AI | Zipchat |
|---|---|---|
| Plan prices | From $500/month, tailored on a call | Starter $80, Pro $300, Scale $600, Scale Plus $1,200 a month |
| What each plan includes | Allowances not published | 750, 3,000, 6,000 and 14,000 replies a month |
| Team members | Not found in public docs (checked October 2026) | Unlimited on every plan |
$64a month
billed annually
$80a month
billed monthly
$240a month
billed annually
$300a month
billed monthly
$480a month
billed annually
$600a month
billed monthly
$960a month
billed annually
$1,200a month
billed monthly
from $2,100per month
Fixed price
Unlimited team members. 30-day money-back guarantee.
Both are AI agents for ecommerce brands. Manifest AI quotes its price on a call, from $500 a month. Zipchat publishes every plan, goes live in under 30 minutes and acts in any tool with an API through Agentic Skills.
Manifest AI's blog says "From $500/month", with a free trial and a startup plan, and says no plan is free (7 October 2026). Its Shopify listing shows "Free" (checked October 2026). The two do not match. Zipchat publishes every plan on Zipchat pricing, from $64/month.
The Instagram comment to DM case we found, Underneat, runs on BIK plus Manifest (case study, 18 June 2026). A Manifest-only Instagram setup is not found in its public docs (checked October 2026). Zipchat answers Instagram comments and DMs in one product.
Yes. Connect any software with an API and the agent can act in it. Returns, exchanges, order edits, subscriptions and loyalty points run this way*. Order status, tracking and discount codes on Shopify are built in. * With an Agentic Skill connected to your tools.
Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Salesforce Commerce Cloud and Wix. Zipchat reads each brand's catalog from day one.
Yes. Zipchat sends one WhatsApp message with the product and a checkout button. Brands see a 13% to 39% purchase rate on recovered carts. Cart recovery runs on Shopify.
No. Test Zipchat with the 7-day free trial, then pick a plan from $64 a month billed annually. Team members are unlimited, so you pay no per-seat fees.
Zipchat is live in under 30 minutes. Sign up, link your ecommerce platform, and the AI reads your catalog and site. Your team keeps working in the Zipchat inbox.
Yes, automatically. A shopper who writes in French gets French back, with no language setup on your side.
Yes. Your agents take over from the Zipchat inbox in manual reply mode at any time.
Last checked October 2026
Zipchat is an AI agent for ecommerce brands: one agent, with one memory of each customer, that sells and supports on every channel.
Zipchat covers 8 of 8 steps. Manifest AI: 5 covered, 3 partial.
| Step | Zipchat | Manifest AI |
|---|---|---|
| Discovers | Covered: Answers comments and DMs on social. | Covered An Instagram comment led to recommendations and a purchase link in DMs, on BIK plus Manifest (Underneat case study, 18 June 2026) |
| Searches | Covered: Answers intent in your site search bar. | Covered An AI search product, with query improvements in the October 2026 product news |
| Evaluates | Covered: Answers questions on the product page. | Covered An AI Reviews Agent that embeds on product pages (May 2026 product news) |
| Decides | Covered: Recommends products in chat. | Covered Product recommendations grounded in the catalog (homepage) |
| Leaves | Covered: Recovers the cart on WhatsApp. | Covered "AI Cart & Checkout Recovery" (Shopify listing), plus voice calling recovery and a campaign manager (October 2026 product news) |
| Has bought | Covered: Tracks orders. Handles returns and exchanges*. | Partial Order tracking and returns support, with REST tracking enrichment (August 2026 product news). Order edits, refunds and return labels: Not found in public docs (checked October 2026) |
| Comes back | Covered: Remembers the customer on every channel. | Partial Returning-customer greetings, persistent contacts and tracked-order history (July 2026 product news). One identity across every channel: Not found in public docs (checked October 2026) |
| Acts | Covered: Acts in your tools. Agentic Skills for any tool with an API. | Partial Tool calling and custom tools (homepage), with Slack and CRM ticket creation (integrations page). An MCP server and a write-action catalog: Not found in public docs (checked October 2026) |
One agent. One memory. Every channel.
Zipchat covers 6 of 6 steps. Manifest AI: 3 covered, 3 partial.
| Channel | Zipchat | Manifest AI |
|---|---|---|
| Social | Covered: Answers comments and DMs on Instagram and Messenger. | Partial Instagram comment to DM runs on BIK plus Manifest (Underneat case study). Messenger: Not found in public docs (checked October 2026) |
| Website | Covered: AI agent in your website chat, search bar and product pages. | Covered Website chat, an AI search product and an AI Reviews Agent on product pages |
| Covered: Chat and cart recovery on WhatsApp. | Covered WhatsApp listed among the agent channels on the homepage | |
| Covered: Replies to support email in the same thread. | Covered Email listed among the agent channels on the homepage | |
| Support | Covered: Tracks orders, answers after-sales, hands over to your team. | Partial Order tracking and returns support, with REST tracking enrichment (August 2026 product news). Order edits, refunds and return labels: Not found in public docs (checked October 2026) |
| Memory | Covered: One memory per customer on every channel. | Partial Returning-customer greetings, persistent contacts and tracked-order history (July 2026 product news). One identity across every channel: Not found in public docs (checked October 2026) |
Channels as listed on the pages we read. "Not listed" or "Not found" does not mean Manifest AI lacks it.
| Metric | What Manifest AI publishes | What Zipchat publishes |
|---|---|---|
| Automation | Homepage claims "98% Ticket resolution", method not given. An October 2026 article claims "up to 90% ticket automation" | 97%+ handled by the AI, under 3% escalate |
| Sales | Claims AI agents lift conversion rates by 20 to 45% (October 2026 article) | 16.4%+ of AI conversations convert into sales, on average across channels |
| Best case | oVertone case study: a "9.8% conversion rate from interactors" and "8.7x the rate", one customer | Up to 37.8% in chat, one supplement brand |
| Other figures | Homepage claims a "30% Uptick in Add to carts" and "10x ROI" | Every order attributed to the conversation that produced it |
| WhatsApp cart recovery | Not found in public docs (checked October 2026) | 13% to 39% purchase rate |
Every figure here is a vendor's own published claim. Manifest AI's figures mix lifts, ROI multiples and resolution. The 20 to 45% is a lift in conversion rates, not a conversion rate. Each vendor defines resolution differently.
| Topic | Manifest AI Ecommerce AI agents | ZipchatBuilt for ecommerce One AI agent |
|---|---|---|
| Designed for | Ecommerce brands, sales, support and marketing ("Serving 500+ fast-growing brands") | Ecommerce brands that want one agent for sales and support |
| How it is built | Agent platform from the BIK team ("an extended independent arm from BIK", founder note, June 2023). The homepage says it runs on its own models, Lite, Pro and Ultra. The Shopify listing names ChatGPT (checked October 2026) | Agent first, deployed on every channel, ecommerce only |
| Pricing model | "From $500/month, free trial, startup plan", and it says no plan is free (blog, 7 October 2026). "Tailored pricing right on call" (demo page). The Shopify listing shows "Free" (checked October 2026) | Public plans priced by replies, from $64/month. Unlimited at a fixed price |
| Channels with AI | Chat, email, Instagram and WhatsApp (homepage); SMS as a campaign channel (vendor article). Messenger: Not found in public docs (checked October 2026) | Website chat, AI site search, product pages, WhatsApp, Instagram, Messenger, email |
| Instagram comment to DM | Runs on BIK plus Manifest in the Underneat case study (18 June 2026) | Built in, in one product |
| Voice | Voice calling for cart recovery (October 2026 product news) | Not offered |
| Pre-built agents | "100+ pre-built AI commerce agents" (homepage) | One agent across the whole journey |
| Shared memory across channels | Returning-customer greetings, persistent contacts and tracked-order history. One identity across every channel: Not found in public docs (checked October 2026) | Yes, one memory per customer |
| Custom actions | Tool calling and custom tools; Slack and CRM ticket creation. MCP server and write-action catalog: Not found in public docs (checked October 2026) | Agentic Skills for any tool with an API. Zipchat MCP in every plan |
| Ecommerce platforms | Shopify; WooCommerce (June 2026); BigCommerce (August 2026); Magento named on the integrations page. PrestaShop, Salesforce Commerce Cloud: Not found in public docs (checked October 2026) | Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Salesforce Commerce Cloud, Wix |
| Helpdesks | Gorgias live; Zendesk and Freshdesk named in an October 2026 article. Intercom: Not found in public docs (checked October 2026) | Works inside Zendesk, Gorgias, Intercom, Freshdesk and Salesforce |
| Languages | "AI replies on Live chat in all the languages of the world" (Shopify listing) | Replies in the customer's language automatically |
| Setup | "Most brands go live in about two weeks" (blog, 7 October 2026) | Live in under 30 minutes |
"Not found in public docs (checked October 2026)" means the sources we read do not say. It does not mean Manifest AI lacks it.
| Site | Rating | Reviews |
|---|---|---|
| Shopify App Store | 4.6/5 | 60 |
| G2 | 4.5/5 | 6 |
Listed for reference only. Zipchat: Shopify App Store 5.0/5, G2 4.8/5 (51 reviews), Capterra 4.8/5 (26 reviews).
| Post | Date | Note |
|---|---|---|
| Product recommendation roundup on the Manifest AI blog | 7 August 2023 | Lists Zipchat. Its price and feature lines are out of date |
Horizontal axis: Quote on a call to Public prices. Vertical axis: Part of the journey to Whole journey. Manifest AI publishes "From $500/month" and tailors pricing on a call (its blog and demo page). Zipchat publishes every plan. The vertical position follows the journey table: steps covered, with partial steps counted as half.
| Plan | Price a month | Billed annually | Replies a month | Extra replies |
|---|---|---|---|---|
| Starter | $80 | $64 a month | 750 | $49 per 250 |
| Pro | $300 | $240 a month | 3,000 | $49 per 250 |
| Scale | $600 | $480 a month | 6,000 | $49 per 250 |
| Scale Plus | $1,200 | $960 a month | 14,000 | $49 per 500 |
| Unlimited | from $2,100 | Fixed price, rate locked for 12 months | Unlimited | No overage |
Every plan includes all channels, all languages and unlimited team members, with a 30-day money-back guarantee. Annual billing saves 20%. See Zipchat pricing.
For Shopify brands that want one AI agent with public prices, the best Manifest AI alternative is Zipchat. Rep AI, Gorgias, Tidio and ManyChat follow, with one neutral line each.
One AI agent for sales and support on every channel, built only for ecommerce.
Best for: Shopify brands that want to see every plan price and go live in under 30 minutes
AI agent for ecommerce brands, priced by website sessions.
Ticket helpdesk with an AI Agent, built first for ecommerce.
Live chat, rule-based Flows and the Lyro AI agent for every kind of business.
Automation for Instagram, Messenger and WhatsApp DMs, built around flows.
Vendor pricing and docs, checked October 2026. Each link opens the vendor's own page in a new tab.