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Ready-made integration, beta on request

Zipchat for Gorgias

A ready-made Agentic Skill for Gorgias, in beta and available on request. Extend it with custom skills you build in plain words.

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EU-U.S. DPF certified, GDPR & AI Act aligned 4.9 on Shopify 4.5 on G2 4.9 on Capterra

Example conversation · the ready-made Gorgias skill (beta)

Zipchat and Gorgias logos side by side

How does Zipchat work with Gorgias?

Zipchat is the AI agent for the whole ecommerce customer journey. For Gorgias it is a ready-made Agentic Skill, in beta and available on request. Extend it with custom skills you build inside Zipchat in plain words.

  • Ready-made integration, beta on request
  • Extend it with custom skills in plain words
  • Credentials stored encrypted
  • Same agent on every channel

How you connect Gorgias

Extend the Gorgias skill with custom skills

  1. Create the skill

    Add a custom skill for your Gorgias API.

  2. Describe it

    Say in plain words when to use it and when not to.

  3. Add credentials and test

    Credentials are stored encrypted. Test with test records.

Good to know

  • The Gorgias integration is a beta: it is available on request, and it can change during the beta.
  • Zendesk is the native helpdesk integration. Freshdesk is a ready-made integration.
FAQ

Gorgias integration FAQ

Is there a native Gorgias integration?

No. Gorgias is a ready-made integration, in beta and available on request: a ready-made Agentic Skill. Zendesk is the native helpdesk integration.

Can I use Zipchat with Gorgias today?

Yes, on request: the ready-made Gorgias skill is in beta. You can extend it with custom skills that use the Gorgias API, written in plain words. Zipchat's in-app support agent helps you set them up.

Which helpdesks does Zipchat connect to?

Zendesk as a native integration, Freshdesk as a ready-made integration, Gorgias as a ready-made integration in beta on request, and any other helpdesk with an API through a custom skill.

How do I request the beta?

Book a demo and mention Gorgias. The team tells you what the beta covers today.

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