Changelog

See what we're building at Zipchat — new features, improvements, and fixes.

Bugfixes Mar 10, 2025

Fix custom icon upload button not showing up

Improvements Mar 6, 2025

Whatsapp - Abandoned cart campaigns now support a recover button

Merchants can now set up a "Finish my order" button in their Abandoned cart messages, so the customer can click on this button and be redirected to the checkout page, even if they are not on the same device

Features Mar 4, 2025

Whatsapp - Abandoned Cart campaigns

  • Allow merchants to create campaigns for abandoned carts
  • Improve the event trigger selection UI and add a clear idea on the Meta costs associated with it
Improvements Mar 4, 2025

Add "Test channel" button for Whatsapp

Add a button for easy testing of Whatsapp in Chat Settings. Also added a new FAQ section that handles Channels that don't have their display name approved yet.

Bugfixes Feb 27, 2025

Fix Zipchat attributing the same order twice on rare occasions

Features Feb 27, 2025

Post-purchase campaigns for WhatsApp

Merchants can now create WhatsApp campaigns that are triggered dynamically whenever an order is created in their shop.

( Feature only available for Shopify, other platforms coming soon )