By industry
Customer stories
See how our clients are using Zipchat and the awesome benefits it's bringing to their businesses!
AOV is the highest-leverage revenue lever in ecommerce. A 20% increase on 1,000 monthly orders at $100 adds $20,000 per month with no traffic change. Zipchat's conversion and AOV capabilities power proactive chat, post-purchase upsells, subscription recovery, and smart delivery estimates.
No credit card required · Setup in 2 minutes
CAPABILITIES
Every capability in this family, ready to activate in minutes.
Manage subscription upgrades, pauses, and cancellations through AI conversation.
Learn more →Apply, explain, and troubleshoot discount codes automatically in chat.
Learn more →Trigger conversations at high-intent moments to convert browsers into buyers.
Learn more →Identify high-intent shoppers and route them to the right offer or agent.
Learn more →Provide accurate delivery estimates to remove pre-checkout hesitation.
Learn more →Proactive engagement chat recovers 3% to 8% of otherwise-abandoned sessions by intercepting hesitation at cart and checkout. Direct conversion impact.
Post-purchase upsell adds 12% to 20% incremental revenue from the confirmation page offer. No additional traffic required.
Subscription assistant reduces churn by converting cancel requests into pauses or skips. LTV impact rather than immediate AOV, but equally material.
Smart ETA predictions remove delivery uncertainty that blocks 5% to 10% of checkout completions for time-sensitive shoppers.
Visitor qualification routes high-intent visitors to the right offer before they leave. When the right offer is shown to the right visitor at the right time, conversion rates increase 15% to 25%.
Proactive chat intervenes at the moment of hesitation. When a shopper dwells on the checkout page without completing the purchase, the AI asks if they have a question. Resolving the objection in real time converts 3% to 8% of otherwise-lost sessions.
Smart ETA prediction calculates and displays the accurate delivery date based on location, shipping carrier, and fulfillment center data. Showing "Arrive by Thursday" removes the "I need it by when?" question that blocks purchase.
Zipchat checks discount code validity in real time against Shopify's discount API. It explains why a code isn't working and applies valid codes automatically in the chat interface.
Average AOV lift from Zipchat proactive engagement and upsell features: 15% to 30% across ecommerce customers. Shelly reported 8x to 12x ROI from AI-driven campaigns. Ring Automotive reported 12% conversion rate increase.
Zipchat scores visitors based on behavior signals: pages visited, time on site, product category browsed, cart value. High-intent visitors trigger a proactive offer. The scoring model improves as it learns from conversion data.
7-day free trial · 30-day money-back guarantee · No credit card required
