Tools & Abilities
Powerful capabilities to enhance your AI agent
Order Refund Assistant: Policy Guidance & Processing Helper
International Duties Guide: Customs & Tax Explanations
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Results that speak for themselves
84%
open rate
39%
reply rate
22%
purchase rate
16%
Chat to Sale Conversion Rate
3
Stores Connected
8%
Chats to sales
18+
Languages
Great AI chat and amazing support. Thanks ZipChat!
16%
Chat to Sale Conversion Rate
200+
Chat Orders/m
100k€+
From the Chat
Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.
$1m+
From the AI Chatbot
7%
Chats to sales
1,000s
Sales
21,000+
Chats Automated
Frequently asked questiosn
Zipchat.ai is an AI Agent built for e-commerce. Unlike traditional chatbots, it takes initiative: starting conversations, resolving customer doubts, recovering carts, and closing sales. This is what we call Agentic Commerce — AI that acts like a proactive team member.
Setup takes just a few minutes and requires no coding. Once connected to your store, the AI Agent can begin assisting customers right away, with the option to fine-tune instructions over time.
Zipchat integrates natively with Shopify and can also be embedded on other websites or CMSs (Woocommerce, Magento, Wix, Webflow, Salesforce Commerce Cloud, etc.) via a lightweight script.
The AI Agent communicates in any language, letting you serve international customers as if you had a multilingual support team.
Chatbots wait for questions. Zipchat’s AI Agent acts — it detects high-intent visitors, engages them, answers objections, and guides them to purchase. This proactive approach increases conversions and reduces abandoned carts.
Plans start at $49/month. Every merchant can test Zipchat with a 7-day free trial, plus a 30-day money-back guarantee for peace of mind.
You can train it with brand-specific instructions, corrections, and product knowledge. The Agent learns continuously, becoming more accurate and effective the longer it runs.
You can configure escalation rules so conversations seamlessly pass to human support. Each correction improves future responses, so the AI gets smarter with every interaction.
Yes. Zipchat follows modern data protection standards and is designed to comply with regulations like GDPR, ensuring customer data stays safe.

