Top-Rated AI Chat for Ecommerce
4.9
on

Conversational AI chatbot for your online store

75%+ of shoppers want instant help while browsing. Turn "just looking" into "I'll take it" with AI that never sleeps.

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Start free trial
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7-Day trial + 30-Day money back guarantee.
Used by the best DTC brands worldwide
Shelly
Nuvio
lesac
Hike
Eprice
Caleffi
Bau
Liforme
Tropicfeel
CFS
Supermedia
Jackery
Campark
Lilly
Police
B-exit
Ak Informatica
Shelly
Nuvio
lesac
Hike
Eprice
Caleffi
Bau
Liforme
Tropicfeel
CFS
Supermedia
Jackery
Campark
Lilly
Police
B-exit
Ak Informatica

Why a bubble chat AI? Why now?

24/7 engagement

Never "offline" again. Your AI chatbot works around the clock without payroll, vacations, or sick days.

Zero wait time

67% of customers abandon brands due to slow responses. Your AI answers instantly, every time. No hold. No queue.

Scales infinitely

Handle 1 conversation or 1,000 simultaneously. Same quality, zero degradation, regardless of traffic spikes.

Fast to Train, Faster to Deploy. No-Code.

Setup takes less than 20 minutes. Once installed, Zipchat AI runs autonomously no constant management required.
Start free trial
Start free trial
7-Day trial + 30-Day money back guarantee.

AI bubble chat automation

Proactive visitor outreach

Initiates conversations based on behavior. "Need help finding your size?" when they linger, "Questions about shipping?" at checkout.
Proactive visitor outreach
Screens showing user journey with product pages, a user cart with pants, sneakers, and a cap, and a message recommending a ProTravel Rain Shell jacket matching the cart items.

Contextual shopping help

Sees their page, cart, and journey. Provides relevant help—answering questions before they're asked.

Smart product discovery

Asks qualifying questions, understands preferences, recommends perfect products. Guides browsers to their ideal purchase.
Two waterproof daypacks from Tropicfeel: a navy blue Fresh model and a black Core model, displayed with a suggestion message.
Customer support chat interface showing a message from John Doe asking about finding the right size, conversation started on WhatsApp at 07:58 on 30 March 2024 by Ruslan Leteyski with phone number, escalated status waiting resolution, and buttons for Resolve, Archive, and Take over.

Intelligent escalation

Seamlessly transfers complex issues to humans with full context. No repetition, no frustration.

Enjoy a complimentary setup onboarding call with our team

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Book a demo

Results that speak for themselves

All success stories
All success stories
IntegroPet
Pets

84%

open rate

39%

reply rate

22%

purchase rate

16%

Chat to Sale Conversion Rate

3

Stores Connected

8%

Chats to sales

18+

Languages

Great AI chat and amazing support. Thanks ZipChat!

Tropic Feel
Sports

16%

Chat to Sale Conversion Rate

200+

Chat Orders/m

100k€+

From the Chat

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Burger Motorsports
Automotive
Burger Motorsports
Automotive

$1m+

From the AI Chatbot

7%

Chats to sales

1,000s

Sales

21,000+

Chats Automated

Scale revenue & support without scaling headcount

24/7 coverage without labor costs. Handle unlimited conversations, provide instant answers, convert browsers into buyers—without adding headcount.
  • Personalized greetings based on visitor behavior
  • Trigger at high-intent moments: cart page, exit intent, time on site
  • Instant answers from complete catalog knowledge
  • Smart product recommendations from browsing patterns
  • Natural email capture through conversation
E-commerce dashboard showing 60.55% cart recovery, 850 total orders, 234 auto resolutions, WhatsApp marketing toggles, in-site proactive chat toggles, and recent customer chat messages.
Central green app icon connected by dashed lines to five communication icons: messaging, WhatsApp, email, Instagram, and Messenger, with text below reading 'One knowledge base'.

Start on your site. Continue anywhere.

Start on your website, continue on WhatsApp or email. No repeated questions. No lost context. Seamless conversation anywhere.
Bubble chat
WhatsApp
Email
Instagram
Messenger

Data and Analytics

Customer questions

See what visitors ask most. Identify concerns, missing info, and objections to address proactively.

Detail insights

Learn from every conversation. Discover brand and customer insights unavailable elsewhere.

Problem resolution

Track AI resolution rate. Measure efficiency gains and identify training needs.

Conversion attribution

See purchases that started with chat. Measure direct revenue from AI interactions.
Dashboard showing sales of $1,333,917.03 and total orders of 821 from Zipchat customers between Oct 23 and Nov 21, 2025, with charts, 12% chat to sale rate, $1,624.75 average order value, and 6810 chats started.

Customer service integration

AI handles volume, humans add value

  • AI resolves 94% of routine questions—shipping, returns, sizing
  • Humans focus on complex issues and high-value sales
  • Seamless escalation with full context
Central app icon connected by dotted lines to user icons paired with WhatsApp, Messenger, chat bubble, email, and Instagram logos.
Customer support conversation history showing messages from John Doe in English and Chinese, conversation started on WhatsApp on 30 March 2024, escalated and waiting for resolution, with options to archive or take over.

Unified team dashboard

  • Monitor all conversations with real-time visitor context
  • See pages they view during conversations
  • Track which conversations drive sales

See what clients say about us

Shopify logo
Kuori
,
Spain

We're really happy with Zipchat. The platform is super intuitive and efficient — it’s been a game-changer for our customer service and marketing automations. But what really makes the difference is the team behind it: helpful, fast, and genuinely kind. They've been incredibly supportive whenever we've had questions or needed help. It's a pleasure to work with people who care so much about their product and their clients. Highly recommended!

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Trail.nl
,
Netherlands

We have tried almost 10 AI chatbots. Most of them were really bad. Tried Zipchat and are really happy with it. Support is good, answers are good, customers are happy.

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InaEssentials.SK
,
Bulgaria

We’re so glad we found Zipchat AI Chatbot+. It’s streamlined our customer communication and the AI responses are impressively accurate. The WhatsApp campaigns are a powerful tool for boosting sales. Highly effective!

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Kiss My Acid Goodbye
,
United States

This app is a game-changer! I didn't think it would be nearly as robust as it is but I can tell you with some very basic training and corrections, it has become such a go-to not only for people visiting out site but I even have one of our team members use it to ask questions when customers or influencers contact her directly. I can't wait to see what other features I can utilize but for now, I am beyond pleased with my experience and highly recommend Zipchat!

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Shelly Europe
,
Bulgaria

Zipchat has been a game-changer for our store. The AI chat engages visitors naturally and helped us close multiple sales we would’ve otherwise missed. Easy to set up, smart, and effective—feels like having a 24/7 sales rep on our site. Highly recommended!

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ShootingTargets7
,
United States

Makes me more money than it costs, this makes it a no brainer. The longer I use it the better it gets. Customers often think my operator is a human. Just set it up correctly and it is very impressive to see the conversations it has with my customers. Like AI, it is getting smarter and better ever day. Totally recommend.

Frequently asked questiosn

What is Zipchat.ai and how does it help my store?
How long does setup take, and do I need coding skills?
Which platforms does Zipchat support?
What languages does Zipchat support?
How does Zipchat drive more sales compared to a chatbot?
What is the pricing and trial policy?
How does the AI Agent improve over time?
What happens if the AI Agent can’t solve a customer request?
Is Zipchat secure and compliant?