ZipchatBot

Welcome to the Zipchat Bot page! Here we explain who we are, how we operate, and how to get in touch if you need assistance.

About Zipchat Bot

At Zipchat, we provide AI-powered shopping assistants that help e-commerce brands engage customers, answer questions, and boost sales through intelligent, conversational experiences.

Our crawler practices

• We are a friendly and responsible bot.
• We only crawl websites of merchants who use Zipchat and have explicitly requested us to crawl their site.
• Our crawl rate is carefully controlled to a maximum of 2 requests per second to ensure minimal impact on website performance.
• We obey industry standards, including respecting robots.txt and crawl delay instructions.

Identification and transparency

• Our crawler identifies itself with a clear User-Agent string specifying Zipchat and contact information.
• We believe in transparency and cooperation with website owners and operators.

Contact us

If you have any questions, concerns, or require assistance managing our crawler access to your site, please contact us at support@zipchat.ai. We appreciate your trust and partnership.

Additional information

• We value privacy and do not collect or store personal data from websites beyond what is necessary to power our AI shopping assistant.
• Our crawler participates in industry best practices to foster a healthy, collaborative web ecosystem.
• Merchants can request to whitelist or block our crawler at any time, and we promptly honor all requests.