# ManyChat alternative: Zipchat

ManyChat bills every person who messages you, automated or not, and its AI builds flows rather than running conversations. See what ecommerce brands use instead.

## Overview

ManyChat runs the flow you built in advance. Zipchat reads what the person actually wrote, answers from your live catalog and order data, and moderates the comment section while it is at it. Facebook and Instagram, posts, reels and ads.

ManyChat is a chat marketing tool built around flows you design in advance, with AI that assists flow building. Zipchat is an agentic AI platform where the agent reads each comment and answers from your live catalog, stock and order data. ManyChat bills per active contact and counts anyone who interacts with your channel that month. Zipchat charges a flat plan price starting at $49 per month. ManyChat's comment triggers reply and like without hiding spam, and its documented catalog integration is Shopify only, on the Pro tier and above.

## Zipchat at a glance

- AI customer engagement platform with ecommerce and SaaS modes
- Agentic AI Search engine: searches live catalog or live codebase at inference time
- Channels: website chat, WhatsApp, Instagram DM, Facebook Messenger, email
- Replies in any language with automatic detection
- Human handoff built in: team joins live conversations from the dashboard
- Paid plans from $49/month. 7-day trial. 30-day money-back guarantee
- Shopify Certified. Supports WooCommerce and Wix

Full comparison: https://www.zipchat.ai/alternatives/manychat