# Intercom alternative: Zipchat

Intercom charges $0.99 per AI resolution with no ceiling. Zipchat automates support, generates revenue, and gets cheaper as you scale. No annual contracts.

## Overview

Teams switching from Intercom find a $0.99/resolution bill that grows every time their AI succeeds. Zipchat charges per reply volume, with a unit cost that drops as you scale.

Intercom is a SaaS-first customer platform with Fin AI. Zipchat is an ecommerce and SaaS AI platform with no per-resolution billing. Intercom charges $0.99 per AI resolution with no ceiling, meaning every successful AI interaction increases cost. Zipchat uses reply-volume pricing where the cost per reply drops as you scale. Zipchat also reads your live catalog or codebase directly, while Intercom retrieves from static articles you have to write and maintain.

## Zipchat at a glance

- AI customer engagement platform with ecommerce and SaaS modes
- Agentic AI Search engine: searches live catalog or live codebase at inference time
- Channels: website chat, WhatsApp, Instagram DM, Facebook Messenger, email
- Supports 95+ languages with automatic detection
- Human handoff built in: team joins live conversations from the dashboard
- Paid plans from $49/month. 7-day trial. 30-day money-back guarantee
- Shopify Certified. Supports WooCommerce and Wix

Full comparison: https://www.zipchat.ai/alternatives/intercom